What You Should Know about the Shipping Process

Light poles are large, awkward objects to ship. And some carriers don’t move poles very often. These truths can lead to damage and complications.

Luckily, the team at General Structures, Inc. has perfected the process of packing, shipping and coordinating pole shipments all over the country. We make sure your poles reach their project sites safely without extreme delays.

Now, you might be wondering, “What should I know about the shipping process?” We’re so glad you asked.

Shipping Charges

Our freight allowance is $3,000. This means that orders of $3,000 or more ship at no additional cost. For orders of less than $3,000, freight charges will be added to the order invoice.

Consider Pre-Shipping Bolts

Anchor bolts can always be pre-shipped to a job site before the poles. Customers will be billed the cost of freight for all pre-shipment of anchor bolts, even on freight-allowed orders. They will also be invoiced the cost of each set of bolts. However, these bolt charges are deducted from the final invoice.

Tracking Your Shipments

We provide tracking information for both poles and anchor bolts on PoleVault^TM. Click here to log in.

For more information, visit our shipping and handling page.

Have questions about freight or pre-shipping anchor bolts? Contact Partner Service.